PRIVACY POLICY


Effective Date: January 7, 2024

At Incidentar, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform or interact with our services.


1. Information We Collect

  • User Data: Name, email address, job title, company name.

  • Incident Data: Incident reports, location data, timestamps, priority levels, and status logs.

  • Usage Data: IP address, device information, browser type, and access times.

  • Cookies: We use cookies to improve user experience and analyze system performance.


2. How We Use Your Data

  • To provide and maintain the platform functionality.

  • To manage user accounts and access rights.

  • To generate reports, dashboards, and performance analytics.

  • To send notifications and respond to user inquiries.

  • To improve our platform, conduct audits, and enforce security protocols.


3. Data Sharing

We do not sell or rent your personal data. Your information may be shared only with:

  • Authorized team members or system administrators within your organization.

  • Third-party service providers under strict confidentiality agreements.

  • Government or legal authorities when required by law.



4. Data Retention

We retain your data as long as your account is active or as necessary to comply with our legal obligations. You may request deletion of your data at any time.


5. Data Security

We implement strong encryption, role-based access controls, and regular audits to safeguard your information against unauthorized access, alteration, or disclosure.


6. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Request correction or deletion

  • Object to data processing

  • Lodge a complaint with a data protection authority


7. International Data Transfers

If your data is transferred across borders, we ensure appropriate safeguards such as Standard Contractual Clauses (SCCs) or other legal mechanisms.


8. Contact Us

For questions about your data or to exercise your privacy rights, please contact:
📧 privacy@incidentar.com